Privacy
We use your name and contact details only to reply to your enquiry, scope your project and provide a quote. We do not sell or share your information.
ABOUT LUMA CREATIVE
LUMA CREATIVE SDN BHD is a Malaysia-based marketing and advertising partner for brands that want to look sharper, sound clearer and grow with intention.
OUR APPROACH
You get a clear owner, useful checkpoints and final files that your team can actually use.
We connect the thinking behind the brand with the things people actually see. That means a clear message, useful content and design that earns attention beyond the first scroll.
We do not hand over a moodboard and disappear. We work through the brief, show drafts, keep the scope visible and organise the final handover.
HOW WE COLLABORATE
No complicated brief. No endless meetings. We keep the project moving from scope to handover.
Start the conversation ↗Share your goal, audience and references. We confirm the deliverables, timeline and quote in writing.
You receive a clear content or design direction, followed by working drafts you can review.
We complete the agreed revision rounds and send final exports, editable files and usage notes.
BEFORE WE BEGIN
A few useful details before we start. Still unsure? Send an enquiry and we will work it out together.
Your product details, audience, existing brand assets and the goal you want to achieve. If you do not have everything ready, we will tell you exactly what to prepare.
Each package includes a defined number of revision rounds. We share work in clear stages so feedback stays focused and the project keeps moving.
Yes. LUMA CREATIVE works remotely with clients across Malaysia and beyond through email, WhatsApp and online calls.
Most projects begin within 1–2 weeks after the scope, quote and start date are confirmed. The exact schedule is included in your proposal.
PROJECT POLICIES
We use your name and contact details only to reply to your enquiry, scope your project and provide a quote. We do not sell or share your information.
Scope, deliverables, timeline, revisions and fees are confirmed in writing before work begins. Timelines start once the required assets and agreed payment are received.
Any deposit, cancellation or refund conditions will be stated in your project quote before you approve the work. Ask us anything before making payment.
READY WHEN YOU ARE